Agenda of Future Napier Committee - Thursday, 10 August 2023

Future Napier Committee - 10 August 2023 - Open Agenda Item 1

Agenda Items

1. First Year Report Napier Assist

Type of Report:	Information
Legal Reference:	N/A
Document ID:	1678564
Reporting Officer/s & Unit:	Dan Hicks, Team Leader Napier Assist \| Āwhina Tangata

1.1 Purpose of Report

To provide Council an overview of the first year of service for Napier Assist / Āwhina Tāngata

Officer’s Recommendation

The Future Napier Committee:

a. Receive the Napier Assist / Āwhina Tāngata first year report dated 10 August 2023.

1.2 Background Summary

In 2017 Council’s street management programme was reviewed and a recommendation was made to implement an ambassador programme in conjunction with bringing the Napier Safety Trust public space CCTV cameras in-house.

Community consultations highlighted key themes including the need for greater community patrols, concerns about homelessness/begging/antisocial behaviour, the need for increased CCTV and a more defined role between Council and Police.

In May 2021, the City Ambassador & CCTV project plan was conceived and as a result of key stakeholder workshops, the service design was approved (as part of the Napier City Council Long Term Plan (2021 – 2031).

The original concept for staffing the Napier Assist / Āwhina Tāngata envisaged a total of 12 team members, however as the service became operative staff levels were able to be reduced to 10. This was mostly achieved by cross training Officers in both CCTV camera and patrol duties. The team is now comprised of:

· a Team Leader,

· two Senior Napier Assist Officers, and

· seven Napier Assist Officers/CCTV camera operators.

1.3 Service Delivery

The Ambassador Service Roadmap (see Attachment 1) as approved as part of the Service Design detailed the targeted maturity expectations for Napier Assist / Āwhina Tāngata to be considered successful. It is encouraging to note that a number of deliverables expected to be evident in Horizon 2 (2 years post establishment) are embedded within the daily service delivery being achieved in the first 12 months.

The effectiveness of Napier Assist / Āwhina Tāngata is demonstrated daily through the active monitoring of 92 CCTV cameras, erected throughout Napier City. In comparison to the 17 CCTV cameras that were being monitored by the Napier Safety Trust, the CCTV monitoring and coverage has been able to be established more quickly than forecasted in the Service Design. Within six months, post commencement of Napier Assist / Āwhina Tāngata, the number of actively monitored CCTV cameras increased from 17 to 22 and a further 70 existing Council CCTV cameras were integrated into a single operating system for Napier Assist.

Hours of active CCTV monitoring have significantly increased from 32 hours per week (Wednesday to Sunday) by Napier Safety Trust, to 70 hours per week (Monday to Sunday) with Napier Assist / Āwhina Tāngata team.

Included in the 92 cameras the CCTV projects completed over the past 12 months include: Napier iSite (six cameras), Ocean Spa (eight cameras), Lower Dickens Street car park (five cameras), corner Emerson Street and Dalton Street (five cameras), Clive Square/Lower Emerson Street corner (Bay Coffee) (five cameras), Clive Square upgrade (one camera – Stage 1) and Redclyffe Transfer Station upgrade to existing camera infrastructure.

· Perceptions of safety improved overall in 2022, for safety during the day and importantly, also in the evening with

o 62% of residents agreeing they felt safe in Napier to some extent (in in contrast to 45% in March 2021 and 56% in August 2021);

o 25% of residents felt unsafe (compared to 44% in March 2021 and 33% in August 2021).

o 82% reported feeling safe going out during the day (in comparison to 78% August 2021).

· In the past year, there has been a significant decline in the number of reported crimes in Napier (Source: The Police New Zealand – September 2022 Crime Snapshot). Particular events (including ram raids, vehicle thefts and stolen ATM’s) however remained subjects of public attention and media coverage.

· Community perceptions of safety in Napier improved overall in 2022 (62%), compared to August 2021 (56%) and particularly March 2021 (45%).

Systematic patrols are undertaken by the Officers in groups of no less than two. Dependent upon the season and patronage traffic, Napier Assist / Āwhina Tāngata will have up to four groups undertaking patrols supported by one Officer monitoring the CCTV cameras. In low periods, usually Mondays within the winter season, a single group of two Officers will be responsible for patrolling and will be supported by one Officer monitoring the CCTV cameras. In peak periods, for example summer and with cruise ships docking at the Port, there will be four groups of Officers patrolling and being supported by up to two Officers monitoring the CCTV cameras.

The areas patrolled by the Napier Assist / Āwhina Tāngata Officers are determined as part of their pre-shift meeting. Intelligence received from Police, feedback obtained from business operators/retailers and the trends observed in behaviours in the week/s prior are factored into the process of determining the high, medium and low priority areas to be patrolled each shift. Approaching the patrolling in such a manner has proven to be the most beneficial for provision of this service to the community, business operators and for facilitation of assistance to Police. This is further supported by the positive feedback that has been received from Police, Napier City Business Incorporated and retailers alike.

Congratulations Rachael, Dan and Team. We want to endorse the fantastic work the team is doing in the CBD. Nothing but praise from the retailers and business owners. Their friendly personalities, professionalism, and quick response to requests are a welcome addition to ensuring a safer Napier CBD. And from these results, they are clearly working! Even the most cynical retailers are very complimentary of the new service! We all know recruitment is critical in any role, especially a role like this, and we think you have nailed it. Well done, and keep up the great work! (Napier Business Inc, July 2022).

Hi team, I just want to acknowledge the outstanding work done by our Napier City Assist team today in Napier. Napier Assist noticed a male acting 1C (suspicious) around a group of motorbikes and kept observations on him. From what I have gained so far, the male went through saddlebags of some of the motorbikes before stealing one of the motorcycles - wheeling it off down the road. Napier Assist were quick to alert Police. Their radio comms were outstanding. They gave clear and accurate information around the location, circumstances, description of the offender, his direction of travel, pointed Police towards witnessed and victims as well as quickly getting onto CCTV footage etc. As a result, a well-known dishonesty offender was located and arrested. The bike was recovered in his possession. (NZ Police – District Intelligence Officer, May 2023)

An allocation of two years was originally forecast for the design and implementation of a mobile digital reporting tool to allow for collection of data for reporting purposes (amongst other uses) and to support the Napier Assist / Āwhina Tāngata service growth. With a significant amount of support from the Applications team this was delivered within the first month of establishing the patrols.

To date Napier Assist / Āwhina Tāngata Officers have filed over 2,500 interaction reports. These reports have been collated to quarterly figures depicted in Figure 3 below.

The application used enables the Napier Assist Officers to write and submit reports from their work phones whilst out on patrol. Although in its early stage, this reporting tool has proven to be invaluable with an inbuilt GPS function and the ability to capture and upload photos to a report whilst in the field.

This data highlights an upward trend in the 22/23 financial year with regards to the number of interactions with the homeless, however shoplifting and disorder in the CBD has not increased. This is further supported by Police data detailed within the Victimisation Time and Place publication. At a national level, this Police data shows an increase almost doubling the number of thefts from retail premises since 2019, yet over the last twelve month period, the local level data for Napier shows that the this crime type has plateaued. In a post Covid19 and Cyclone Gabrielle climate, stabilising this crime trend is encouraging.

Figure 2 – 2022/2023 reported interactions

Napier Assist / Āwhina Tāngata Officers have undergone extensive training in the 12 months since establishing, of which a large majority has been delivered by 3^rd party providers. Examples of the training undertaken by the Napier Assist / Āwhina Tāngata team follows;

· Situational Safety Workshop – OPSEC Solutions

· CCTV monitoring training with Advanced Security Group Ltd

· Ambassador training with Hastings District Council – City Assist

· Aggressive Customer Training – instructed by Napier Assist / Āwhina Tāngata senior ambassador Rob Tully

· Comprehensive Workplace First Aid – Triple One Care

· Police Seminar – Hastings Police Station

Senior Napier Assist / Āwhina Tāngata Officer have developed an Aggressive Customer Training package in-house and the Napier Assist and Customer Service staff have recently completed this training. In time, it is anticipated that this training will be offered to all departments of Council who interact with our community.

In May of this year Napier Assist / Āwhina Tāngata signed a memorandum of understanding (MOU) with Hawkes Bay Police to allow for information sharing between both parties. The MOU signals the strength of the relationship with Police and that Napier Assist / Āwhina Tāngata is considered a trusted partner. This was a Year 2 milestone within the service design, achieved ealier than anticipated.

Service Costs

The table in Figure 4 below shows a comparison of the expenditure of Napier Assist / Āwhina Tāngata of 2021/2022 (conceptual stage), 2022/203 (actual and Forecast) and a projected total funding figure for the 2023/2024 financial year.

Figure 3 – Napier Assist / Āwhina Tāngata Expenditure

Future Challenges and Actions

Additional work is being undertaken with the reporting application to allow for more descriptive and efficient reporting within the ‘Other’ category (shaded in dark brown) within Figure 3 above. This category, which accounts for 25% of all reports entered into the app has been re-examined. After analysing the content, the team have developed seven new categories to capture the reports that are currently being categorised as ‘Other’.

The seven new report categories are:

· NCC Facility check-in

· Damage to Property

· Youth

· Interaction with Public

· Breach of Liquor Ban

· Gang-related

· Trespass

The CCTV network will continue to grow, with the number of cameras and the coverage expanding. We are working towards a network of CCTV that covers the entire commercial district, as set out in our 5 year maturity model.

Work has commenced on the Ahuriri Inner Harbour CCTV project and this will see the addition of nine CCTV cameras providing coverage of the inner harbour. CCTV cameras will be located in close proximity to Pandora Bridge on Meeanee Quay, Humber Street (HB Bakery corner), West Quay and Perfume Point (Te Karaka). The CCTV cameras for this project will be multi-purpose and provide benefits for residents, retailers, HB Regional (Coast Guard), NCC, Emergency Services and visitors to the area. These cameras are expected to be operational by mid-August.

Additional CCTV camera projects have commenced at;

· Anderson Park, which will see the installation of seven CCTV cameras and two speakers (predominantly for the purpose of crime prevention) by the end of September. The cameras will serve as a visible deterrent and will aim to reduce the amount of intentional vandalism that has previously been experienced within the playground.

· Maraenui, whereby the existing CCTV camera fixed to a Civil Defence siren post will be relocated to a permanent pole in close proximity the new playground along with an additional two CCTV cameras to be erected to support the local shopping precinct. This work is expected to be completed by the end of August.

· Upper Dickens Street car park which does not currently have any CCTV cameras operating, will see the installation of five CCTV cameras. These five CCTV cameras will cover all entry and egress points and will be capable of providing an overview of the entire car park. There is no delivery date yet for this work.

There are additional CCTV camera roll outs proposed for Clive Square (Stage 2), Soundshell/Veronica Sunbay, Sunken Gardens, Marewa Shops and Taradale.

Shoplifting continues to be under reported by Napier businesses and the Napier Assist / Āwhina Tāngata team continue to encourage retailers to improve their layout to prevent shoplifting and to report each instance of shoplifting to Police.

A reporting framework and performance indicators will be developed for regular reporting to Council.

1.3 Attachments

1 Ambassador Service Roadmap (Doc Id 1681657)

Future Napier Committee - 10 August 2023 - Open Agenda Item 2

2. Future Development Strategy Update Joint Committee

Type of Report:	Operational and Procedural
Legal Reference:	Resource Management Act 1991
Document ID:	1679423
Reporting Officer/s & Unit:	Paulina Wilhelm, Manager City Development

2.1 Purpose of Report

The purpose of this report is to update elected members on the recent Joint Committee meeting for the Napier-Hastings Future Development Strategy (FDS) and request delegation to the Napier Joint Committee member’s representatives to be able to progress the issues and options paper before public engagement.

Officer’s Recommendation

The Future Napier Committee:

a) Receive the report titled Future Development Strategy Update Joint Committee date 10 August 2023.

b) Endorse the “Consideration of Objectives and 'Issues and Options' for the Future Development Strategy” report presented to the Napier-Hastings Future Development Strategy Joint Committee on 11 July 2023 for public engagement.

c) Delegate approval of any further changes to the issues and options paper to the Napier Joint Committee members Mayor Kirsten Wise, Councillor Ronda Chrystal and alternate Councillor Maxine Boag.

1.2 Background Summary

The second meeting of the Joint Committee was held at Hastings District Council Chambers on 11 July 2023. The following items were presented on the agenda:

1. “Consideration of Objectives and 'Issues and Options' for the Future Development Strategy.”

A full copy of the Joint Committee’s agenda can be viewed on the Hastings District Council website: https://hastings.infocouncil.biz.

The staff report in that agenda outlined the purpose of the meeting was to:

1. Adopt the FDS Vision and Objectives following feedback individually by Committee members, based on drafts prepared by the officers and discussed at the last meeting on 27 April 2023.

2. Receive an Issues and Options Report, based on the housing demand analysis and the constraints and restraints investigations presented at the last meeting. The Issues and Options report is to be used to underpin the first round of public engagement on the Future Development Strategy. By endorsing this report Council acknowledges the Joint committee has addressed all concerns raised by Council.

3. Receive and endorse public engagement proposals (these were set out in the Joint Committee agenda pack) before engaging with the public generally on the opportunities that can be explored to address these constraints and opportunities before developing alternative scenarios for specific evaluation.

2.2 Issues

Joint Committee Outcomes

At the Joint Committee’s meeting, project staff delivered a presentation on those three matters and responded to a number of comments and questions from members of the Joint Committee.

The issues that the Joint Committee discussed included;

· the level of risk that the community should be exposed to from natural hazards.

· better recognition of wāhi taonga and sites of significance on the mapping.

· recognition in the objectives around the part that papakainga plays in the supply of housing.

· more opportunities for hapū engagement.

· Ensuring that the Issues and Options report is clear about there being no pre-determination of sites or options.

Following comments and discussion by members of the Joint Committee, the Joint Committee recommended:

a) That the Napier-Hastings Future Development Strategy Joint Committee receive the Draft report titled ‘Consideration of Objectives and 'Issues and Options' for the Future Development Strategy’ dated 11 July 2023 incorporating the feedback received at the meeting.

b) That a joint report be taken to the three individual councils and Te Kāhui Ōhanga o Takitimu to seek endorsement on the draft Issues and Options report incorporating the vision and objectives and the engagement policy.

c) That the Committee endorses the proposed community engagement process including consultation with marae and hapū groups.

Since the last Joint Committee meeting, Hastings District Council has requested amendments to the maps in the Issues and Options paper in relation to greenfield options shown on highly productive land. These changes are yet to be shared with Napier and the Regional Council.

With the purpose of avoiding undue delays and having to go backwards and forwards to the respective Councils to agree on further changes made to the paper, officers recommended to give delegation to the Napier Joint Committee appointed representatives to approve any further changes to the issues and options paper before public engagement.

2.3 Significance and Engagement

The next engagement step will provide opportunities for the wider public and stakeholders to suggest different options or approaches for urban development and to express their views on what is of importance or value in developing future scenarios. The ‘Issues and Options Report’ is a key resource to inform views relative to the challenges and realities of development on and within the Heretaunga Plains and surrounding environments.

Napier stakeholders will be familiar with the content of the Issues and Options report and engagement process, as Napier released the Napier Spatial Picture in 2021, when identifying future growth options. Engagement on the FDS will provide a further opportunity to include any options which may have been left out in 2021.

The draft FDS will be formally consulted on (per the Local Government Act procedures) after March 2024. The FDS may become “operative” circa October 2024 if endorsed/adopted by all three councils and mana whenua partners.

2.4 Implications

Financial

N/A

Social & Policy

N/A

Risk

N/A

2.5 Options

The options available to Council are as follows:

a. Receive and endorse the content of this report.

b. Do not endorse the content of this report.

2.6 Development of Preferred Option

The FDS is a legislative requirement under the National Policy Statement for Urban Development and therefore must be delivered in 2024. Public engagement is necessary to consider future growth options for Napier and Hastings.

2.7 Attachments

1 FDS Joint Committee Issues and Options (Doc Id 1681581)

Future Napier Committee - 10 August 2023 - Open Agenda Item 3

3. Resource Consents Activity Report

Type of Report:	Information
Legal Reference:	Enter Legal Reference
Document ID:	1679633
Reporting Officer/s & Unit:	Christina Bunny, Senior Resource ConsentsPlanner Luke Johnson, Acting Manager Regulatory Solutions

3.1 Purpose of Report

This report provides an update on recent resource consenting activity. The report is provided for information purposes only, so that there is visibility of major projects and an opportunity for Elected Members to understand the process.

Applications are assessed by delegation through the Resource Management Act (RMA); it is not intended to have application outcome discussions as part of this paper.

This report only contains information which is lodged with Council and is publicly available

Officer’s Recommendation

The Future Napier Committee:

Note the resource consent activity update for period 31 May 2023 to 25 July 2023

3.2 Background Summary

The following is an outline of recent activity regarding applications received by Council for consenting pursuant to the RMA.

Since the May 2023 update, there has been a 15% decrease in the number of applications being received, being 45 in comparison to 56 in the same period 12 months prior. The mix of application type remains approximately 60% Land Use and 40% Subdivision, which is generally consistent to the previous year. .

The table below outlines the current resource consenting activities in Napier and the status of these for information purposes. Whilst this is not an entire list of all applications currently being assessed or having been determined, they are significant or noteworthy applications of which details are being provided in this report.

3.3 Summary Table

Lodgment Date	Address	Description	Status
	115 Carlyle Street, Napier	Expansion of the existing car sales operation	Further information requested.	Previously reported – No further update
28/07/2022	11 Lever Street	Demolition of a Group 3A building, multi-unit development (3 dwellings)	Independent Heritage Review report with applicant.	Previously reported – No further update
27/01/2023	162 Waghorne Street, Ahuriri	Demolition of a Group 3A building, subdivision of land	Awaiting additional information	Previously reported – No further update
23/02/2023	88 Willowbank Ave, Te Awa	Multi-Unit development (255 residential dwelling units), 281 lot subdivision and associated earthworks.	Further information requested.	Previously reported – No further update
16/12/2022	38 Barton Avenue, Marewa	Multi-Unit development (30 Units) and Unit Title subdivision	Under Assessment	Previously reported – No further update
07/07/2023	530 - 550 State Highway 51	Mixed Use Development - Seven Residential Dwellings and 100 Storage Units	Under Assessment	Further detail provided below
23/12/2022	1 Ballance Place	Multi-Unit Development (6 Dwellings) and Seven Lot Subdivision	Under Assessment	Further detail provided below
	Kāinga Ora - Construction and Innovation & K3 Development Limited Partnership
25/08/2022	24 - 32 Lister Avenue, Maraenui	Multi Unit Development (16 Units) and subdivision	Under Assessment	Previously reported – No further update
2/11/2022	1 Lister Avenue, Maraenui	Multi-Unit Development (30 units) and subdivision	Under Assessment	Previously reported – No further update
9/11/2022	50 – 54 Seddon Crescent, Marewa	Multi Unit Development (8 Units)	Under Assessment	Previously reported – No further update
24/01/2023	29 - 33 Rutherford Road, Marewa	Multi Unit Development (9 Units)	Under Assessment	Previously reported – No further update
06/06/2023	36 Barker Road, Marewa	Multi Unit Development (9 Units)	Under Assessment	Further detail provided below.

530 – 550 State Highway 51, Napier - Mixed Use Development - Seven Residential Dwellings and 100 Storage Units

Figure 1 – Artists Impression

Resource Consent Application has been submitted for the redevelopment of a site, including the demolition of existing residential units in the Main Industrial zone. The proposal includes the construction of seven detached double storey dwellings and the construction of a 100 unit self-storage facility.

The two developments are separated by an 8m internal road. Two new vehicle entrances off SH51 are proposed, supported by Waka Kotahi. On-site wastewater systems are proposed.

The dwellings replace five existing dwellings (to be demolished) that encroach over the Foreshore Reserve. The proposed dwellings are contained within the lot boundaries, not encroaching into the Foreshore Reserve.

Figure 2 – Artists Impression

A regional consent application has been lodged concurrently with Hawkes Bay Regional Council for stormwater and wastewater discharges.

The assessment of this application is ongoing.

1 Ballance Street – Multi-Unit Development (Six Dwellings) and Six Lot Subdivision.

Figure 3 – Artists Impression

Resource Consent has been submitted for the redevelopment of a site at 1 Ballance Street. The proposal details the demolition of the existing dwelling, the construction of six dwellings and the subdivision of the existing site into six lots (plus a jointly owned access lot – provision of a driveway).

Figure 4 – Proposed Site Plan

The dwelling typology comprises two single storey and four double storey buildings, including a double storey duplex. Each dwelling will be provided with one off street car parking space.

Density reduced by one dwelling in response to planning officer advice. All open space areas compliant except for two dwellings with a marginal one metre infringement. All bulk and location standards met.

Kainga Ora Developments

36 - 40 Barker Road - Multi-Unit Development (Nine Dwelling Units)

Resource Consent has been submitted for the redevelopment of 36-38 Barker Road, Marewa.

Nine double storey dwellings comprising three duplexes and three detached dwellings are proposed. The housing typology mix consist of 6 x 2 bedroom dwellings, 1 x 3 bedroom dwelling, and 2 x 4 bedroom dwellings. Each dwelling is served by at least one off street carparking space.

Figure 5 – Artist Impression

Figure 6 – Proposed Site Plan

With the exception of a one minor front boundary infringement, all bulk and location standards are met. The proposal has an overall site coverage of 19%, landscaping area of 38%, including provision of 27 trees.

The application is currently on hold under Section 91 of the Resource Management Act.

3.4 Attachments

Nil

Future Napier Committee - 10 August 2023 - Open Agenda Item 4

4. Post-Cyclone Community Wellbeing and Business Confidence Surveys

Type of Report:	Information
Legal Reference:	N/A
Document ID:	1674196
Reporting Officer/s & Unit:	Michele Grigg, Senior Advisor Policy Bill Roberts, Economic Development Manager Anne Bradbury, Manager Community Strategies

4.1 Purpose of Report

To provide an overview of findings from the Post-Cyclone Community Wellbeing and Business Confidence Surveys, conducted in May/June 2023.

Officer’s Recommendation

The Future Napier Committee:

a. Receive both the Napier Post-Cyclone Community Wellbeing Survey report and the Napier Business Confidence Survey report.

4.2 Background Summary

On 13 and 14 February 2023 Cyclone Gabrielle (‘the Cyclone’) caused widespread damage and flooding across Hawke’s Bay, resulting in a period of extreme isolation and vulnerability for Ahuriri/Napier with a number of homes and commercial properties severely impacted both in and around the city.

The Post-Cyclone Community Wellbeing Survey was identified as a means of gaining a better understanding of the ongoing impacts of the Cyclone on the Ahuriri/Napier community.

The Business Confidence Survey was commissioned to understand the effects on Napier businesses of the Cyclone and to quantify confidence levels.

This report presents findings from both surveys (‘the Surveys’) and comparisons to previous similar Council surveys (the ‘Social Monitor’ surveys).

4.3 Community Wellbeing Survey

1.3.1 Purpose

This is a survey of Napier/Ahuriri residents. The Survey aimed to gain a broader understanding of the impacts of the Cyclone on the Napier community, to measure community wellbeing following the Cyclone, and to determine levels of preparedness for any future emergency.

The Survey focused on the following:

· Cyclone Gabrielle impacts

· Psychosocial and physical wellbeing

· Post-cyclone concerns

· Safety perceptions

· Social connections, neighbourhood and support

· Disaster resilience

· Emergency preparedness

· Overall life satisfaction.

1.3.2 Methodology and data analysis

The Survey was conducted by local company, SIL Research, and the questionnaire was developed in partnership with Council (see Attachment 1). Survey questions were based on a combination of international research conducted to assess flood impacts and associated community resilience, and the Council’s previous Social Monitor surveys to enable an assessment of trends over time.

The Survey was conducted between 5 May and 6 June 2023. Multiple data collection methods were used to ensure respondents were well represented, including:

· Postal survey

· Telephone survey

· Social media advertising

· Online and web posts (eg, on Facebook).

Some oversampling was purposely done in areas experiencing greater impacts from the Cyclone (Awatoto, Te Awa, southern Taradale, Bay View, Meeanee-Brookfields).

In recognition of the sensitive nature of the Survey, SIL’s interviewers were briefed on issues the Survey may have triggered for respondents. Interviewers were given the latest information on Post-Cyclone welfare support services to provide to respondents as needed (see Attachment 2). This information was also provided with the postal surveys. Referrals were made (with respondent’s permission) to the Council’s Welfare response team for any other queries requiring follow up.

A total of n=466 surveys were used in the final analysis. Post-stratification (weighting) was applied to the data to reflect the population proportions in Ahuriri/Napier. The sample size provides accurate reporting at the 95% confidence level. Any significant differences are mentioned in the findings.

Comparisons are made to previous Social Monitor surveys and to a post-Covid survey conducted by Council in 2020.

1.3.3 High level findings

The Post-Cyclone Community Wellbeing Survey report presents the full survey findings (see Attachment 3). Below are the key findings.

· Eight out of 10 people reported the Cyclone negatively impacted them – 17% reported being severely impacted and 66% somewhat impacted. Impacts included damage to property and/or valuables, health impacts, and other negative experiences such as work loss or disruption, loss of power, travel delays, and affected family members.

· Physical health impacts were reported by 19% of respondents. These included strains, bruising, and back/knee injuries as well as respiratory concerns, fatigue, raised anxiety and limited access to health services.

· Mental health and wellbeing concerns following the Cyclone (including experience of anxiety, stress, depression, grief, fear, exhaustion, and concern for others) were reported by two out of three (66%) people. As a result, the overall mental wellbeing index significantly increased for the first time in five years (indicating greater distress) reaching 12.1 (up from 10.5 in 2022).

· Overall sentiment about life in Napier was lower compared to 2022, with 60% of people rating their life as good or very good (down from 70%). The impact of the Cyclone is a contributing factor to this, with those experiencing significant Cyclone-related damage more likely to rate their life as poor.

· Despite this and the impacts of the Cyclone, 69% of people indicated an intention to continue living in Napier for the next five years (72% in 2022). This commitment is attributed in part to the strong community resilience and social connections experienced by respondents.

· Social connections were high post-Cyclone (78% average agreement score, up slightly from 74% in 2022). Also increasing is the percentage of respondents agreeing that people in their community take care of or help one another (71%, up from 60%).

· Overall feelings of safety changed significantly with 38% of people reporting they feel safe (down from 62% in 2022). The most notable decrease was for feeling safe when alone at home at night. Key safety issues mentioned included increases in crime rates, gang activities, burglaries, drugs, and violence.

· Levels of personal (index of 79.7 out of 100) and community (68.6 out of 100) resilience were high. The factor most commonly mentioned that helped communities cope was strong social connections and the community coming together to help each other out (77%).

· Despite this, almost 8 out of 10 people also identified challenges making it difficult for their community to respond to the emergency. These particularly focused on a general lack of information and communication, including not knowing what to do or where to go, or exposure to misinformation. Just over a third (38%) specifically mentioned the total blackout of power, phones, and internet as a significant factor.

· Almost half (48%) of respondents identified three or more organisations (prompted) involved in Civil Defence delivery. Most identified Civil Defence Emergency Management Group (57%), emergency services (57%), and Napier City Council (43%). Just over a third (35%) were satisfied with Civil Defence delivery; significantly lower than in 2022 (47%). Key reasons for dissatisfaction included lack of communication, information or delayed warnings, together with slow or disorganised response.

· Levels of emergency preparedness increased as a result of the Cyclone with 72% saying they had improved their preparedness (eg, arranged essential items such as food, fuel, gas, and cash, bought or were considering buying a generator, expanded cooking methods, radio, alternative lighting sources). There is scope however for further improving household preparedness specifically by having an emergency getaway kit and an emergency plan.

4.4 Business Confidence Survey

1.4.1 Purpose

This is a survey of Napier/Ahuriri businesses. The Survey aimed to gain a broader understanding of the impacts of the Cyclone on the Napier business community, to measure business confidence following the Cyclone, and to understand how Council can best support their recovery (see Attachment 4).

The Survey focused on the following:

· Cyclone Gabrielle impacts

· Napier as a place to do business

· Business expectations

· Council support

· Suggested improvements

· Business retention

· Other findings.

1.4.2 Methodology and data analysis

SIL Research developed the Business Confidence Survey with Council. The questionnaire was reviewed and tested prior to full-scale data collection to ensure the survey was fit for purpose.

A survey of randomly selected Napier businesses was undertaken between 24 April and 24 May 2023 via CATI (Computer Assisted Telephone Interviewing) and email invitations (for businesses that preferred an online survey form).

The sample was stratified, and data collected within all four Napier wards to ensure representation across Napier. In addition, the responses were monitored by business industry type (based on ANZSIC classification) and size. Business size was based on full-time equivalent employees (FTE) information.

Overall, n=402 responses were used in the analysis.

Data was analysed using a variety of statistical tests. Additional statistical variance control tests between wards, industry and business size were also used. Where any significant differences were identified, they have been mentioned in the findings.

Based on a sample size of n=402 for the 6,681 commercial entities within Napier (2022 Statistics NZ), overall results are reported with a margin of error of +/- 4.8% (at a 95% confidence level).

1.4.3 High level findings

The report finds that, despite the cumulative impacts of a global pandemic and repeated weather events, Napier businesses remain resilient (see Attachment 5). Of particular interest are the following points:

· 73% of businesses reported a negative impact on their operations from Cyclone Gabrielle, with four percent indicating a "threat to survival" and 17% stating a "very negative impact". This perceived negative impact was significantly greater compared to the Covid-19 national emergency in 2020. However, approximately 14% of businesses reported a positive impact following the Cyclone.

· 30% of businesses anticipated trading at a lower level in the next six months following the impact of Cyclone Gabrielle. Among these businesses, five percent reported a significant decline, putting them at risk of potentially going out of business. In contrast, 43% of businesses expected returning to pre-cyclone trading levels within six months, and 25% anticipated trading at even higher levels.

· A high rate of business retention was identified, with 83% of Napier businesses foreseeing continued operation in the city for the next five years.

· 68% of businesses considered Council support to be good or fair. 36% of businesses agreed that the Council provides “good” support for the business community, while an additional 32% rated the Council's performance as “fair”. 15% of businesses gave a low rating, indicating that the Council's support was considered either "very poor" or "somewhat poor". Suggestions for improvement include better communication, red tape reduction and investment in infrastructure.

· When asked whether they would recommend Napier as a place to do business there was a sharp contrast between small business, who had a negative Net Promoter Score (-2%) and larger businesses (20+ employees), who would recommend Napier (Net Promoter Score of +24%).

4.5 Issues

1.5.1 Community Wellbeing

It is clear the Cyclone had a considerable impact on Ahuriri/Napier’s community wellbeing, both physically and emotionally, and this is ongoing. The impacts of the Cyclone should also be considered in the context of other factors currently impacting the community. National issues such as the cost of living and financial pressures, local reports of criminal activity and the associated impacts on perceptions of safety will also be contributing to the community’s outlook.

In contrast, strong social connections and collaborative efforts, with community supporting community, are positives to build on going forward. The decline in perceived safety following the Cyclone further validates an increased focus on building community connections and resilience at the neighbourhood level. Council can assist with fostering these connections to further build community spirit.

The Council is currently recruiting for an Emergency Management Officer. This role will co-ordinate and implement emergency management strategies and plans within Council to increase organisational preparedness. They will also work with CDEM Group and our mana whenua and tangata whenua partners to provide integrated and coordinated emergency response activities and services to the Napier community. CDEM Group’s Community Engagement team have a continued focus on increasing household and neighbourhood preparedness.

Addressing the negative impacts of the Cyclone, prioritising mental wellbeing, further building connections, and ensuring effective and ongoing preparedness will enhance resilience and wellbeing in Ahuriri/Napier.

A distribution plan has been prepared and the report will be shared with:

· Council directorates to inform work plans, including the Recovery Directorate

· Safer Napier Strategic Group, which includes representatives from Te Whatu Ora Te Matau a Māui, Ministry of Social Development, New Zealand Police, Hawke’s Bay Civil Defence and Emergency Management, ACC, Te Puni Kōkiri, and Kāinga Ora

· Napier Neighbourhood Support to support their work in connecting neighbours and communities

· Council’s Community Network, which includes social service organisations and government agencies

· Residents via Council’s website.

1.5.2 Business Confidence

The majority of businesses (73%) were affected by the cyclone, particularly through enforced business closure during the first week, where most of Napier was without power. Hence the Napier Recovery Locality plan focused on adding resilience to lifeline elements, particularly power, water, telecoms, food, and transport links. These transport links are also vital for access to medical and other emergency services. We continue to work with our regional partners such as Transpower and the Telecommunications Forum as part of the recovery process to ensure increased future resilience.

Despite resilience shown by Napier businesses and their optimistic outlook (43% of businesses expected returning to pre-cyclone trading levels within six months, and 25% anticipated trading at even higher levels), there were major business concerns expressed, particularly around inflation/cost of living, ongoing cyclone impacts, customers cutting back, staffing, and production/operating costs.

Although 68% rated Council’s performance as good or fair, there were areas for improvement in Council support. The main suggestions for improvement were more events and promotion, investment in infrastructure and practical help.

Implications for Council

· More events and promotion: We are continuing to support and promote our extensive programme of events, whether council-led or in support of our major partners such as Hawke’s Bay Tourism, HB Airport, Napier City Business Inc, the Port and the Art Deco Trust. Council may consider whether they wish to increase their funding allocation for these activities.

· Investment in infrastructure: We are continuing with our planned programme of infrastructure improvements as set out in the Long Term Plan, following our strategic priorities, such as the Stormwater Master Plan, Napier City Vision. The new Regional Economic Development Agency (REDA) will take a regional stance in advocating for major infrastructure investment, such as the Port study on Hawke’s Bay’s inter-regional transport links.

· Practical help: We support various business training and development organisations such as Rebel Business School, HTK Group, The Icehouse, Business Central and Export New Zealand with sponsorship and in-kind support such as venue hire but our primary partners in this space are the Hawke’s Bay Chamber of Commerce and HB Māori Business Hub. The Chamber in particular help the MBIE small business support fund and also owns the Hawke’s Bay Regional Business Partner Contract, the Young Enterprise Scheme and is piloting a role to help assist small business in funding apprenticeship positions. We continue to support these offerings and channels.

With the advent of the new Regional Economic Development Agency (REDA) we will be reviewing council economic development provision at council. However, it is anticipated that the REDA will take a high level approach, and that there will continue to a need for a business support focus at council level. We do, however, recommend that the REDA owns talent and business attraction and data provision for the region.

A distribution plan has been prepared and the report will be shared with:

· Hawke’s Bay Chamber of Commerce

· Ministries of Social Development and Business, Innovation and Enterprise (MSD and MBIE)

· The newly formed Regional Economic Development Agency

· Napier City, Taradale, and Ahuriri business associations.

We will also release the report to the media and make it available via the Economic Development section of Council’s website.

4.6 Significance and Engagement

Information collected in the Surveys will inform ongoing recovery planning for Ahuriri/ Napier.

The Council’s recovery team is working with mana whenua, tangata whenua, the Regional Recovery Agency, Te Whatu Ora, Ministry of Social Development and other agencies across the rohe to ensure our residents have access to wellbeing support. This is an important part of the Council’s first recovery plan and is included under the Whānau / Community Wellbeing Pou in the region’s recovery planning.

In response to the Cyclone, the Safer Napier Strategic Group adapted the cornerstone ‘Safe as Houses’ initiative and created ‘Street and Greet’, holding the first event in Te Awa during June. This street-based community safety initiative encourages interaction between neighbours and provides information about how to keep safe and prepared for an emergency. There will be additional events held in late 2023 in different locations.

Celebrate Safer Napier community event planning is underway hosted by Safer Napier and to be held during September. Previous years have hosted the ‘Whānau Fun Fest’ at Kings House and ‘We’re Water Safe’ at Perfume Point. This interactive free fun event will be developed with our partner agencies and will incorporate emergency preparedness and explore how to weave in psychosocial resilience messaging for our community.

The Community Strategies team have recently re-engaged with the newly formed community policing team. This will be further strengthened as we plan this year’s Coffee with a Cop event during October. This provides the community with easy access to Police outside of a formal Police station setting. Residents can discuss any questions or concerns they may have with a local Police officer, over a cuppa.

The next Social Monitor survey will be in the field during August/September 2023. This will provide information for key measures six months’ post-Cyclone.

4.7 Implications

Financial

N/A

Social & Policy

The Surveys were conducted 2-3 months following the Cyclone, at a time when severely affected property owners continued to respond to the impacts of the Cyclone and discuss land categorisation with the Council.

Although large parts of the city appear on the surface to be functioning largely as business as usual, the Cyclone has left long-lasting impacts on the community. Traffic congestion remains an issue for those moving between the two cities of Napier and Hastings, grants and funding to alleviate hardship and the impacts of the Cyclone remain sought after, and recovery and restoration efforts are a continued focus of Council and partner agencies.

Risk

N/A

4.8 Options

The option available to Council is as follows:

a. To receive the Post-Cyclone Community Wellbeing and Business Confidence Survey reports.

4.9 Development of Preferred Option

N/A

4.3 Attachments

1 2023 Post-Cyclone Community Wellbeing Survey Questionnaire (Doc Id 1676739)

2 2023 Post-Cyclone Information Sheet (May) (Doc Id 1676736)

3 2023 Post-Cyclone Community Wellbeing Survey Report (Doc Id 1676738)

4 2023 Business Confidence Survey Questionnaire (Doc Id 1676737)

5 2023 Business Confidence Survey Report (Doc Id 1676740)

Future Napier Committee - 10 August 2023 - Open Agenda

Future Napier Committee

Open Minutes

Meeting Date:	Thursday 22 June 2023
Time:	10.18am – 11.35am
Venue	Council Chambers Hawke's Bay Regional Council 159 Dalton Street Napier
	Livestreamed via Council’s Facebook site

Present	Chair: Deputy Mayor Brosnan Members: Councillors Boag, Browne, Chrystal (Deputy Chair), Greig, Mawson, McGrath, Price, Simpson, Tareha and Taylor Ngā Mānukanuka o te Iwi representative – Coralee Thompson
In Attendance	Chief Executive (Louise Miller) [via Teams Link] Deputy Chief Executive / Executive Director Corporate Services (Jessica Ellerm) [via Teams Link] Executive Director City Strategy (Rachael Bailey) Manager Communications and Marketing (Julia Atkinson) [via Teams Link] Pou Whakarae (Mōrehu Te Tomo) Strategic Programme Manager (Darran Gillies) – Item 1 Manager City Development (Paulina Wilhelm) – Item 1 Policy Analyst (Jeriel Sajan) – Item 1 Senior Policy Analyst – Climate Resilience (Heather Bosselman) – Item 1 Economic Development Manager (Bill Roberts) - Item 2 Economic Development Consultant (Bevan Trotman) - Item 2 Senior Resource Consents Planner (Christina Bunny) - Item 3 Manager Governance (Andrew Springett)
Also in attendance	Michael Bassett-Foss (Project Director, Hawke’s Bay Regional Council) – Item 2
Administration	Governance Advisors (Carolyn Hunt and Anna Eady)

Karakia

Apologies

Councillors Tareha / Boag

That the apologies from Mayor Wise and Councillor Crown be accepted and that it was noted that Councillor Taylor would leave the meeting before 11.00am.

Carried

Conflicts of interest

Nil

Public forum

Mission Hills Development Update - Cam Drury, Stradegy Planning – This item was deferred to the next Future Napier Committee on 10 August 2023.

Announcements by the Acting Mayor

Nil

Announcements by the Chairperson

The Chair welcomed Coralee Thompson as the appointed Ngā Mānukanuka o te Iwi representative to the Future Napier Committee as resolved at the Council meeting on 8 June 2023.

Announcements by the management

Nil

Confirmation of minutes

Councillors Price / Boag

That the Minutes of the meeting held on 18 May 2023 were taken as a true and accurate record of the meeting.

Carried

Agenda Items

1. City Strategy - Key Projects Update

Type of Report:	Information
Legal Reference:	N/A
Document ID:	1663641
Reporting Officer/s & Unit:	Rachael Bailey, Executive Director City Strategy Jo Munialo, Team Leader Regulatory Administration

1.1 Purpose of Report

To provide Council updates on key projects managed within the City Strategy Directorate.

At the meeting

The Executive Director City Strategy, Mrs Bailey advised that the report was to provide updates on key projects managed through the City Strategy Directorate. Officers provided verbal updates on the projects below and responded to questions:

· Civic Precinct Project

- A workshop for elected members will be held on 17 August 2023 to present and propose the concept design for the new Library and Civic Area.

- The outcome of the workshop will be presented to the Committee in September and a final decision will be made to go to the next stage of preliminary design on 12 October 2023 and then on to detailed design.

- Four tenders were received for the Civic Precinct Project and Council was working with the preferred suppliers on contractual details, as some of the programme had changed from the original procurement and is now on track

· Ahuriri Regional Park

- It was noted that Te Komiti o Te Whanga had been established with Tania Eden as chair, however no formal meeting had yet been held. The mandate of Te Komiti is to create a catchment wide management policy which will find its place in the legislative framework. This project is focussed purely on the 280 hectares of council owned land that in partnership will work to achieve outcomes.

· Draft Proposed District Plan

- It is proposed that the District Plan will be notified in September 2023. Once it is notified, the proposed plan goes through a process that takes approximately two years to get to final decisions and that includes submission, further submissions and hearings.

· Future Development Strategy

- It was anticipated that to have a Final Development Strategy will be in place by October 2024.

Councillor Taylor withdrew from the meeting at 10.43am

· Bylaw and Policy Review Programme

- A workshop is to be held on 13 July 2023 to discuss the review and engagement process for the Easter Trading Policy.

· Climate Action

- The new schedule on the funding model consultation will go ahead immediately after the Long Term Plan comes into effect in August/September 2024. The intention is that the strategy and transfer will happen one year later.

- Climate is being embedded in BAU and policy work and being incorporated into the main stream.

Committee resolution

Councillors Chrystal / Tareha

The Future Napier Committee:

a. Receive the report titled “City Strategy Key Projects Update”.

Carried

With the agreement of the meeting Item 3 was taken out of order and addressed.

3. Resource Consent Activity Report

Type of Report:	Information
Legal Reference:	N/A
Document ID:	1664088
Reporting Officer/s & Unit:	Christina Bunny, Senior Resource Consents Planner

3.1 Purpose of Report

Applications are assessed by delegation through the Resource Management Act (RMA); it is not intended to have application outcome discussions as part of this paper.

This report only contains information which is lodged with Council and is publicly available

At the meeting

The Senior Resource Consents Planner, Ms Bunny spoke to the report, noting that resource consent applications were lower by approximately 13% in comparison to the same period last year.

Committee resolution

Councillors Tareha / Mawson

The Future Napier Committee:

a. Note the resource consent activity update for period 20 April 2023 to 31 May 2023.

Carried

2. Update on Regional Economic Agency

Type of Report:	Information
Legal Reference:	N/A
Document ID:	1658766
Reporting Officer/s & Unit:	Bill Roberts, Economic Development Manager

2.1 Purpose of Report

This paper provides councillors with an update on the establishment of the Regional Economic Development Agency (REDA), coming up to 1-year into funding for the establishment and operation of the organisation.

At the meeting

Mr Bassett-Foss, Project Director, Hawke’s Bay Regional Council displayed a powerpoint presentation (Doc Id 1670597) providing a brief overview on the following:

· Background and status

· Regional recovery framework

· REDA purpose and areas of focus

· Operating frame work with councils

· REDA financials

· Year 2 key performance indicators

· Next Steps

In response to questions and feedback, the following was noted:

· The REDA is still in its formation stage and so has not as yet agreed action points across a range of subjects. However, the following points were made:

- The regional priorities are those set by the Matariki Governance Group

- There is an identified need for regional data collection and analysis

- The new Business Hub Location is at 101 Queen Street East, Hastings

- Restoring rail links and other recommendations arising from the Port-led network report are a priority

- That Key Performance Indicators (KPIs) would be set across all councils, rather than individually agreed

Committee resolution

Councillors Tareha / Simpson

The Future Napier Committee:

a. Note the Regional Economic Development Agency (REDA), 1-year update to council.

b. Note there will be a commitment for 6 monthly updates in the draft funding agreement.

Carried

Attachments

1 Powerpoint presentation - MIchael Bassett-Foss (Doc Id 1670597)

The meeting closed with a karakia at 11.35am

Approved and adopted as a true and accurate record of the meeting.

Chairperson .........................................................................................................................

Date of approval ..................................................................................................................

Meeting Date:	Thursday 10 August 2023
Time:	Following the Sustainable Napier Committee
Venue:	Large Exhibition Hall War Memorial Centre Marine Parade Napier
	Livestreamed via Council’s Facebook page

Committee Members	Chair: Deputy Mayor Brosnan Members: Mayor Wise, Councillors Boag, Browne, Chrystal (Deputy Chair), Crown, Greig, Mawson, McGrath, Price, Simpson, Tareha and Taylor Ngā Mānukanuka o te Iwi representative – Coralee Thompson
Officer Responsible	Executive Director City Strategies
Administration	Governance Team
	Next Future Napier Committee Meeting Thursday 21 September 2023

Chairperson	Deputy Mayor Brosnan
Deputy Chairperson	Councillor Chrystal
Membership	Mayor and Councillors (13) Ngā Mānukanuka o te Iwi (Māori Committee) (2)
Quorum	8
Meeting frequency	At least 6 weekly (or as required)
Officer Responsible	Executive Director City Strategy